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plants ordered in 2/17 -- in oct 4 of 6 dead- NO RESPONSE--again 1-18 - request refund or replace--AGAIN NO RESPONSE -- why what a miracle in 3/19 it is too late as guarantee is only 1 year so client paid for 6 and has 2 healthy plants-- contatcts at least a dozen - respond to their email , another rep answers then today weare told if not multiple requests it would NOT have happened-- that is b.s(BAD SERVICE!!!) - however same client who asked for plant replacement has now gone to another source for 10-15 houses in Charleston, SC with a first time budget of $15000 minimum- THEIR LOSS- OUR LEARNING EXPERIENCE_ DO NOT TRUST THIS COMPANY

Product or Service Mentioned: Brighter Blooms Nursery Plant.

Reason of review: no service=dead plants- warranty ignored.

Monetary Loss: $150.

Preferred solution: Full refund.

Brighter Blooms Nursery Cons: 4 of 6 dead plants-unsure price paid-gift.

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Irene Moore
#1693578
Shopping Expert
According to the Brighter Blooms Nursery faq page, all sales are final. Unfortunately, there is no information if refund is possible on the company website.

Anyway, they say that plants cannot be returned after they have been accepted, processed, improperly stored, or planted.

You may try to share your experience with other Brighter Blooms Nursery customers as well as the company top management by posting your comments via the company social networks. All contact details are available on the Brighter Blooms Nursery Contacts tab on the Pissed Consumer website.