plants ordered in 2/17 -- in oct 4 of 6 dead- NO RESPONSE--again 1-18 - request refund or replace--AGAIN NO RESPONSE -- why what a miracle in 3/19 it is too late as guarantee is only 1 year so client paid for 6 and has 2 healthy plants-- contatcts at least a dozen - respond to their email , another rep answers then today weare told if not multiple requests it would NOT have happened-- that is b.s(BAD SERVICE!!!) - however same client who asked for plant replacement has now gone to another source for 10-15 houses in Charleston, SC with a first time budget of $15000 minimum- THEIR LOSS- OUR LEARNING EXPERIENCE_ DO NOT TRUST THIS COMPANY
Product or Service Mentioned: Brighter Blooms Nursery Plant.
Reason of review: no service=dead plants- warranty ignored.
Monetary Loss: $150.
Preferred solution: Full refund.
Brighter Blooms Nursery Cons: 4 of 6 dead plants-unsure price paid-gift.